Information High Commissioner for the Protection of Rights, Liberties and for Mediation

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Contact details

High Commissioner for the Protection of Rights, Liberties and for Mediation

Les Jardins d’Apolline - Bloc A
1, Promenade Honoré II
98000 Monaco

 

contact@hautcommissariat.mc

High Commissioner’s Reception :
(+377) 97 77 39 20

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High Commissioner for the Protection of Rights, Liberties and for Mediation

Les Jardins d’Apolline - Bloc A
1, Promenade Honoré II
98000 Monaco

 

contact@hautcommissariat.mc

Phone : (+377) 97 77 39 20

Send us an email
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Presentation of roles regarding the Administration

The High Commissioner for the Protection of Rights, Liberties and for Mediation is an independent public body and was created by Sovereign Ordinance no. 4.524 of 30 October 2013 .

The High Commissioner offers users of public services a peaceful and non-confrontational way of ensuring that their rights are respected.

Any person (natural or legal), who has a grievance with an administrative decision concerning their rights or freedoms or with the functioning of an administrative department can use this service. It can also intervene at the request of administrative authorities for mediation purposes in the context of prior administrative appeals referred to them.

The scope of the High Commissioner covers the functioning of all public services, whatever the administrative authority that they fall under (Ministry of State, Town Hall, Judicial Administration or Public establishment).

The High Commissioner examines complaints put before it in a neutral and impartial manner and makes recommendations for the attention of the administrative authorities concerned, aiming to resolve them in a fair and peaceful way.

For further information follow this link : www.hautcommissariat.mc

The High Commissioner 

The High Commissioner, Mrs Anne Eastwood was appointed and sworn in  before H.S.H. Prince Albert II on 3 February 2014.

Anne Eastwood is of Monegasque nationality, is a graduate of the HEC business school, holds a postgraduate diploma (DESS) in business law and was a lawyer at the Paris Bar. After a career as a senior Monegasque civil servant (Chief of Staff to the President of the National Council, Director General of the Ministry of Health and Social Affairs and latterly technical advisor to the Minister of State), she left the Administration to take on new roles.  

Referral procedures

Referrals to the High Commissioner should be made by post to the following address:

Haut Commissariat à la Protection des Droits, des Libertés et à la Médiation
Les Jardins d’Apolline - Bloc A
1, Promenade Honoré II
98000 Monaco

The request must include your last name, first name and address and must contain the legal and factual information and any other reasons for your complaint.

You must previously have attempted to resolve the situation directly with the administrative authority or public establishment concerned.

PLEASE NOTE

The High Commissioner does not intervene:

  • In disputes between administrations or public establishments and their civil servants or agents
  • In disputes between private individuals
  • In disputes in which legal action has been taken
  • In areas covered by the CCIN (regarding the protection of personal data)

 

A referral to the High Commissioner does not affect time limits for appeals.

Last update: 19/10/2015

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