Procedure How to obtain the "Monaco Welcome Certified"

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Contact details

Welcome Office

9, Rue du Gabian (1er étage)
Fontvieille
MC 98000 MONACO

Welcome Office :
(+377) 98 98 98 98

Fax : (+377) 98 98 48 70

Opening Hours : from 9.00am to 5.00pm from Monday to Friday

Send us an email

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Welcome Office

9, Rue du Gabian (1er étage)
Fontvieille
MC 98000 MONACO

Opening Hours : from 9.00am to 5.00pm from Monday to Friday

Phone : (+377) 98 98 98 98

Send us an email
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Principle and conditions

The "Monaco Welcome Certified" label is aimed at anyone in the Principality who is involved in offering a welcome and would like to improve the quality of this welcome.

Those involved have been grouped by "sectors of activity":

  • Estate agents
  • Associations that receive the public
  • Other service activities
  • Retailers
  • Financial and insurance businesses
  • The hotel trade
  • The restaurant trade
  • Personal services
  • Cultural and touristic sites
  • Transport

1

Complete the self-assessment questionnaire

Certification is first and foremost a voluntary scheme, based on a state of mind and a real desire to make improvements.

First of all, reply to the online self-assessment questionnaire.

2

How to apply for the label

Once you have completed the self-assessment stage (if you score higher than 90%), you can register on line to request validation of your self assessment.

Once the results have been validated by a mystery client, you will be awarded the "Monaco Welcome Certified" for a period of 3 years.

3

Make it known

Once you have been awarded the label, communications tools will be made available to you to highlight your activities and your involvement in improving the welcome offered in the Principality.

If you are interested and would like to take part, visit the website www.monaco-welcome.mc

See also

Networks and publications
Last update: 27/03/2014

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+377 98 98 98 98

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