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What to do if you are the victim of a cyberattack?
Contact details
Direction de la Sûreté Publique
9, rue Suffren Reymond
MC 98000 MONACO
Monaco Police Department :
(+377) 93 15 30 15
Fax : (+377) 93 50 65 47
Map
Phishing
Phishing is a type of fraud where the fraudster poses as a trusted third party to deceive the internet user and prompt them to share personal information (access accounts, passwords, etc.) and/or bank details. It may involve a fake email, text message or telephone call purporting to come from your bank, a social network, your telephone operator, your energy supplier, an e-commerce site, a government website or someone you know who is in difficulty and needs financial help quickly.
Ransomware
Ransomware is malicious software which blocks access to a computer or files by encrypting them. A ransom payment is then demanded from the victim before their access will be restored. Devices can be infected by opening an attachment, clicking on a malicious link in an email or sometimes just by browsing a compromised website. They can also be infected following a system intrusion. In the majority of cases, cybercriminals are exploiting known vulnerabilities in software for which the victims have not yet installed the correct patches.
Tech support scam
Tech support scams involve frightening victims via text message, telephone, chat or email, or by making a message appear that blocks their computer. Victims are informed that there is a serious technical problem with their device and that they risk losing their data or access to their equipment. The idea is to get the victim to contact someone posing as a tech support worker (Microsoft, Appel, Google…) who will then convince them to pay for fake IT repair services and/or buy useless or even harmful software. If you refuse to pay, the criminals may threaten to destroy your files or to share your personal information.
Fake advertisements
Fake advertisements involve swindling users using marketplace websites like Le Bon Coin or Vinted. In these cases, the fraudster uses photographs of a product that has already been posted by another seller on the platform to offer the product at a better price and make the victim think they are getting a "good deal". This will allow the fraudster to collect payment and valuable personal information from the buyer, who sends the payment but will never receive the product.
These fake advertisements can also take the form of an unsolicited job offer, promising a job or rapid recruitment for attractive, well-paid work. Fraudsters pose as genuine recruiters by stealing the name of a company and the identity of an employee of the company to extract money or steam personal information (bank details, social security number, etc.).
Sextortion
This offence involves extorting sexual or monetary favours. It is also known as webcam blackmail.
The malicious party makes the victim believe that they have compromising pictures of them or finds a way to obtain such pictures and threatens to publish them unless the victim sends money fast.
Cyberbullying of children
Children are also exposed to cyberthreats. Their increased use of social media, instant messaging, computers, smartphones and tablets makes them particularly vulnerable to cyber blackmail, incitement to engage in risky behaviour, suggestion from adults with malicious intent and bullying.
It is highly recommended that you take action to protect their data and image, and monitor their use.
Phishing
Phishing is a type of fraud where the fraudster poses as a trusted third party to deceive the internet user and prompt them to share personal information (access accounts, passwords, etc.) and/or bank details. It may involve a fake email, text message or telephone call purporting to come from your bank, a social network, your telephone operator, your energy supplier, an e-commerce site, a government website or someone you know who is in difficulty and needs financial help quickly
Ransomware
Ransomware is malicious software which blocks access to a computer or files by encrypting them. A ransom payment is then demanded from the victim before their access will be restored. Devices can be infected by opening an attachment, clicking on a malicious link in an email or sometimes just by browsing a compromised website. They can also be infected following a system intrusion. In the majority of cases, cybercriminals are exploiting known vulnerabilities in software for which the victims have not yet installed the correct patches.
Tech support scam
Tech support scams involve frightening victims via text message, telephone, chat or email, or by making a message appear that blocks their computer. Victims are informed that there is a serious technical problem with their device and that they risk losing their data or access to their equipment. The idea is to get the victim to contact someone posing as a tech support worker (Microsoft, Appel, Google…) who will then convince them to pay for fake IT repair services and/or buy useless or even harmful software. If you refuse to pay, the criminals may threaten to destroy your files or to share your personal information.
Contact the Monaco Cyber Security Agency (AMSN)
The Monaco Cyber Security Agency (AMSN), established by Sovereign Ordinance on 23 December 2015, is the national authority responsible for the security of information systems.
It is an information security and cyberattack expertise, response and processing centre supporting the government and Critical Infrastructure Operators (OIV).
If you wish to inform the Monaco Cyber Security Agency of incidents affecting the operation or security of your IT systems, please use this link
See also
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